Some of these posts are from before I was saving my letters, so I will describe the situation and post the response. I wrote What Not to Wear about Ted Gibson, the new hair guy, because he is so wonderful. The old guy, Nick, did a terrible job! He made everyone look ridiculous. WNTW was kind enough to send this reply, which was greatly appreciated:
We appreciate your interest in What Not To Wear.
We appreciate your enthusiasm regarding new hair stylist Ted Gibson.
Please know that your comments are very important to us. Each comment is forwarded to our program management team for review and consideration.